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customer service
 

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Customer Mania!: It’s Never Too Late to Build a Customer-Focused Company

Ken Blanchard
Paperback / softback, 208 pages
ISBN-13: 9780007210503
7 Nov 2005
Readership Age:
business & economics / customer service
Price: R 153.95
| on special |
normal price: R 170.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

You Can't Win a Fight with Your Client: And 49 Other Rules for Providing Great Service

Tom Markert
Paperback, 128 pages
ISBN-13: 9780061228551
6 Dec 2007
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

The Engaged Customer

Hans Peter Brondmo
Digital (delivered electronically), 288 pages
ISBN-13: 9780061354625
6 Feb 2007
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

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The Ballerina and the Bull: Anarchist Utopias in the Age of Finance

Johanna Isaacson
Paperback / softback
288 pages
was: R 315.95
now: R 283.95
This title will take longer to obtain, and should be delivered in 6-8 weeks

Our moment has seen the resurgence of an anarchist sensibility, from the uprisings in Seattle in 1999 to the Occupy movement of 2011.

The Memory Collectors: A Novel

Dete Meserve
Paperback / softback
320 pages
was: R 631.95
now: R 567.95
Forthcoming


Fifteen Dogs

André Alexis
Paperback / softback
176 pages
was: R 315.95
now: R 283.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

A pack of dogs are granted the power of human thought - but what will it do to them? A surprising and insightful look at the beauty and perils of consciousness.