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Raving Fans! (The One Minute Manager)

Kenneth Blanchard
Paperback / softback, 160 pages
ISBN-13: 9780006530695
15 Jun 1998
Readership Age:
business & economics / customer service
Price: R 285.95
| on special |
normal price: R 300.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

Customer Mania!: It’s Never Too Late to Build a Customer-Focused Company

Ken Blanchard
Paperback / softback, 208 pages
ISBN-13: 9780007210503
7 Nov 2005
Readership Age:
business & economics / customer service
Price: R 161.95
| on special |
normal price: R 170.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Cig to Great Customer Service

Macmillan Publishing
Paperback / softback
ISBN-13: 9780028650968
1 Jul 1998
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

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Broken Country: AMAZON'S BOOK OF THE YEAR - THE MILLION-COPY BESTSELLER

Clare Leslie Hall
Paperback / softback
320 pages


Enquiries only

An epic love story with the pulse of a thriller that asks: what would you risk for a second chance at first love?

The History of Man

Siphiwe Gloria Ndlovu
Paperback / softback
288 pages
was: R 360.95
now: R 316.95
Stock is usually dispatched in 6-12 days from date of order

Emil Coetzee, a civil servant in his fifties, is washing blood off his hands when the ceasefire is announced.

The Quality of Mercy

Siphiwe Gloria Ndlovu
Paperback / softback
384 pages
was: R 340.95
now: R 299.95
Stock is usually dispatched in 6-12 days from date of order

This is indeed a story of mercy and the redemption it offers.