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books
| book details |
Sales and Service Digital Transformation: The Arrival of CRM3.0 Era
By (author) Jun Yang
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| on special |
normal price: R 3 776.95
Price: R 3 399.95
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| book description |
This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of enterprises. It elaborates on sales in the digital era from different perspectives such as theoretical systems, business models, value output, and digital tools, as well as how to serve digital innovation and transformation. This book involves lots of charts, combined with cases of industry innovation and transformation of typical enterprises, to provide reference and inspiration for managers and practitioners in business especially who are in demand of digital transformation for enterprises, as well as the readers in business schools.
| product details |
Normally shipped |
Publisher | Springer Nature Switzerland AG
Published date | 25 Jun 2025
Language |
Format | Hardback
Pages | 256
Dimensions | 235 x 155 x 0mm (L x W x H)
Weight | 0g
ISBN | 978-9-8196-5960-9
Readership Age |
BISAC | business & economics / information management
| other options |
Normally shipped |
Readership Age |
Normal Price | R 4 715.95
Price | R 4 243.95
| on special |
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An epic love story with the pulse of a thriller that asks: what would you risk for a second chance at first love?
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Matt Dinniman
Paperback / softback
480 pages
was: R 523.95
now: R 461.95
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