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| book details |
After–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management
By (author)
Vicente González-Prida DÃaz
, By (author)
Adolfo Crespo Márquez
| on special |
normal price: R 5,630.95
Price: R 5,349.95
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| book description |
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services. “After–sales Service of Engineering Industrial Assets†comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.
| product details |
Normally shipped |
Available from overseas. Delivery time is 14 - 21 days
Publisher |
Springer International Publishing AG
Published date |
28 Jan 2014
Language |
Format |
Hardback
Pages |
318
Dimensions |
235 x 155 x 0mm (L x W x H)
Weight |
0g
ISBN |
978-3-3190-3709-7
Readership Age |
BISAC |
science / physics
| other options |
Normally shipped |
Available from overseas. Usually dispatched in 14 days
Readership Age |
Normal Price |
R 7,131.95
Price |
R 6,774.95
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