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Sales Account Management: More Than Just a Job...

By (author) Steve Connell

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The most crucial sales skill, at the heart of any successful sales career, is the art of sales account management - the ability to get on with customers, to identify their needs, and to meet them, building both sales and customer loyalty. This practical guide shows how. The book is written with three objectives in mind. The first is to provide a salesperson with the tools and techniques that they need to be successful in their dealings with customers. The second is to enable Sales Managers to manage their sales forces more effectively. The third is to provide sales professionals with the path, should they wish to take it, from sales representative to sales management through account management en route.

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Survive the AI Apocalypse: A guide for solutionists

Bronwen Williams
Paperback / softback
232 pages
was: R 340.95
now: R 306.95
Forthcoming

Let's stare the future down and, instead of fearing AI, become solutionists.

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The Colonialist: The Vision of Cecil Rhodes

William Kelleher Storey
Paperback / softback
528 pages
was: R 425.95
now: R 382.95
Usually dispatched in 6-12 days

This first comprehensive biography of Cecil Rhodes in a generation illuminates Rhodesâ€™s vision for the expansion of imperialism in southern Africa, connecting politics and industry to internal development, and examines how this fueled a lasting, white-dominated colonial society.

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The Memory Collectors: A Novel

Dete Meserve
Paperback / softback
320 pages

Enquiries only

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The Coming Wave: AI, Power and Our Future

Mustafa Suleyman
Paperback / softback
352 pages
was: R 295.95
now: R 265.95
Stock is usually dispatched in 6-12 days from date of order

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