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Understanding Librarians: Communication is the Issue

By (author) Barbara Hull

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normal price: R 2 377.95

Price: R 2 258.95

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Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on â€˜non-standardâ€™ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

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