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Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry

Edited by Vinod Kumar Shukla, Edited by Amit Verma, Edited by Jean Paolo G. Lacap

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This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a companyâ€™s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.

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