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customer service
 

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Raving Fans! (The One Minute Manager)

Kenneth Blanchard
Paperback, 160 pages
ISBN-13: 9780006530695
26 Feb 1998
Readership Age:
business & economics / customer service
Price: R 147,95
| on special |
normal price: R 170,95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

Ken Blanchard
Paperback, 208 pages
ISBN-13: 9780007210503
7 Nov 2005
Readership Age:
business & economics / customer service
Price: R 100,95
| on special |
normal price: R 115,95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

The Complete Idiot's Guide to Customer Service

Donald W. Blohowiak
Paperback, 352 pages
ISBN-13: 9780028619538
30 Sep 1997
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

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Eve and her Sisters: An utterly compelling, dramatic and heart-breaking saga

Rita Bradshaw
Paperback
480 pages
was: R 109,95
now: R 95,95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

A compelling north-easternsaga, in the tradition of Josephine Cox.

Zimbabwe's predatory state: Party, military and business

Jabusile M. Shumba
Paperback
288 pages
was: R 345,95
now: R 293,95
Stock is usually dispatched in 6-12 days from date of order

By the dawn of independence in 1980, Zimbabwe had one of the most structurally developed economies and state systems in Africa and was classified as a middle-income country.

Lincoln in the Bardo: WINNER OF THE MAN BOOKER PRIZE 2017

George Saunders
Paperback
368 pages
was: R 220,95
now: R 189,95
Usually dispatched in 6-12 days