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customer service
 

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Raving Fans! (The One Minute Manager)

Kenneth Blanchard
Paperback, 160 pages
ISBN-13: 9780006530695
26 Feb 1998
Readership Age:
business & economics / customer service
Price: R 147.95
| on special |
normal price: R 163.95
Available from overseas. Usually dispatched in 14 days

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

Ken Blanchard
Paperback, 208 pages
ISBN-13: 9780007210503
7 Nov 2005
Readership Age:
business & economics / customer service
Price: R 103.95
| on special |
normal price: R 115.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

The Complete Idiot's Guide to Customer Service

Donald W. Blohowiak
Paperback, 352 pages
ISBN-13: 9780028619538
30 Sep 1997
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

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Homo Deus: A Brief History of Tomorrow

Yuval Noah Harari
Paperback
528 pages
was: R 204.95
now: R 173.95
Available from overseas. Usually dispatched in 14 days

**From the author of the phenomenal million copy bestseller Sapiens****The Sunday Times #1 bestseller**WAR IS OBSOLETEYou are more likely to commit suicide than be killed in conflictFAMINE IS DISAPPEARINGYou are at more risk of obesity than starvationDEATH IS JUST A TECHNICAL PROBLEMEquality is out, but immortality is inWHAT DOES OUR FUTURE HOLD?

Why I'm No Longer Talking to White People About Race: LONGLISTED FOR THE BAILLIE GIFFORD PRIZE FOR NON-FICTION

Reni Eddo-Lodge
Hardback
272 pages
was: R 348.95
now: R 299.95
Available from overseas. Usually dispatched in 14 days


No Future: Punk, Politics and British Youth Culture, 1976-1984

Matthew Worley
Paperback
414 pages
was: R 377.95
now: R 324.95
Usually dispatched in 3 to 4 weeks as supplier is out of stock

An innovative history of British youth culture during the 1970s and 1980s, charting the full spectrum of punk's cultural development.