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customer service
 

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Raving Fans! (The One Minute Manager)

Kenneth Blanchard
Paperback, 160 pages
ISBN-13: 9780006530695
26 Feb 1998
Readership Age:
business & economics / customer service
Price: R 171.95
| on special |
normal price: R 190.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

Ken Blanchard
Paperback, 208 pages
ISBN-13: 9780007210503
7 Nov 2005
Readership Age:
business & economics / customer service
Price: R 153.95
| on special |
normal price: R 170.95
Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

The Complete Idiot's Guide to Customer Service

Donald W. Blohowiak
Paperback, 352 pages
ISBN-13: 9780028619538
30 Sep 1997
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service


This book is currently unavailable. Enquire to check if we can source a used copy

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Lincoln in the Bardo: WINNER OF THE MAN BOOKER PRIZE 2017

George Saunders
Paperback
368 pages
was: R 210.95
now: R 180.95
Usually dispatched in 6-12 days


The Summer House

Santa Montefiore
Paperback
464 pages


Enquiries only

Antoinette's world has fallen apart: her husband, the man she has loved for as long as she can remember, has died tragically in an accident.

Shadow state: The politics of state capture

Ivor Chipkin
Paperback
176 pages
was: R 280.95
now: R 240.95
Usually delivered in 6-12 days

The 2017 publication of Betrayal of the Promise, the report that detailed the systematic nature of state capture, marked a key moment in South Africa's most recent struggle for democracy.