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You're Smarter Than They Make You Feel: How the Experts Intimidate Us and What We Can Do About it

By (author) Paula J. Caplan





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| book description |

This is a book for anyone who has sought help from a doctor, lawyer, teacher, auto mechanic, or other expert, and ended up no better off and left with a sense of powerlessness. Caplan discusses the strategies experts typically use to intimidate clients, their reasons for doing so, and provides a wealth of counterstrategies.

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Normally shipped | Enquiries only
Publisher | Simon & Schuster
Published date | 10 Feb 1994
Language |
Format | Hardback
Pages | 222
Dimensions | 242 x 160 x 25mm (L x W x H)
Weight | 482g
ISBN | 978-0-0290-5235-8
Readership Age |
BISAC | reference / consumer guides


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